The DiscountFilters Purchase Guarantee
Our Purchase Guarantee Program Provides You with Peace of Mind
At DiscountFilters customer satisfaction is one of our main priorities. We care about you and want to help you achieve your goal of maintaining a cleaner, healthier lifestyle. DiscountFilters is committed to ensuring your satisfaction by offering the best level of customer service possible. If you aren't satisfied with your DiscountFilters purchase for any reason, you may return your item via guaranteed free return shipping for a full refund.
With our Purchase Guarantee Program you get:
- $1,000 Purchase Guarantee: Up to $1,000 of purchase protection. Don't like a product you purchased from us? We offer a full refund of amount paid* if our product doesn't meet your standards. This guarantee lasts up to a year from the date of your purchase.
- Guaranteed Free Return Shipping: We offer free return shipping on any items you may find unsatisfactory. We will provide you with one pre-paid shipping label via email to return your order to us. You can return your orders up to a year from the purchase date.
- Lowest Price Guarantee for 90 Days: Up to $100 lowest price guarantee. If a product you purchased from us drops in price** within 90 days of your purchase, then we will refund you the difference***.
*Not to exceed $1,000.
**Redeeming price drops must take place on DiscountFilters.com. We do not match prices from competitors. In order to receive the published retail price difference, you must have your order number, order confirmation email and proof of the lower price as advertised on our website. Feel free to call our customer service representatives if you have any questions!
***Not to exceed $100.
Refrigerator Water Filter Tip #2:
The "change filter" indicator on your refrigerator may be a simple timer or flow device. Consult your refrigerator owner’s manual for instruction on resetting the indicator when replacing your filter. It will not happen automatically!