Effective Date: April 23, 2020
1. First Subscription Order Discount
- If you place a subscription order you will receive a 20% discount on the first order of your subscription. All subsequent orders in your subscription won’t include this 20% discount. The price for subsequent orders will be displayed during the checkout of your first order.
2. Subscription changes
- You may adjust or change your subscription at any time from your account page on the Discount Filters website.
- To make changes to your subscription, click on the “My Account” button in the upper right of any page, select “My Subscriptions” on the left-hand side, click the “Edit Subscription” button, and make the necessary changes.
3. Cancellation policy
- You may cancel your subscription at any time from your account page on the Discount Filters website.
- To cancel your subscription, click on the “My Account” button in the upper right of any page, select “My Subscriptions” on the left-hand side, click the “Edit Subscription” button, and then click “Cancel This Subscription.”
- Cancellation requests must be submitted at least 7 days before the customer’s next order is scheduled to be shipped.
- A reminder email is sent 10 days before we ship the customer’s subscription order to let them know to expect the delivery and the charge.
- Discount Filters reserves the right to discontinue these emails at any time without warning. It is the customer’s responsibility to check on upcoming subscription orders and charges.
- If your credit card or payment information is outdated, we will email customers to gain new payment information.
- In the case that we can’t reach the customer and update customer payment information, the customer’s subscription will be canceled.