Indiana-based filter distributor recognized for industry-leading customer service.
GREENWOOD, IN—(October 1, 2014) – Customer service is something that everyone has experienced, either good or bad. For customers of DiscountFilters.com they can always count on a great customer service experience. For the third year in a row, the Indianapolis-area company, a division of National Trade Supply, has been awarded the prestigious Bizrate Circle of Excellence platinum award for customer service for the third year in a row.
“This is extremely gratifying for us,” said Tyler Dishman, President of DiscountFilters.com. “We have worked very hard to create a culture of caring for our customers, and receiving this award for three years in a row confirms that we’re on the right track.”
DiscountFilters.com has been built around a model of putting their customer’s first. “We offer free shipping on all orders,” said Dishman. “We also offer hassle-free returns with free return shipping, automatic order fulfillment, and an easy-to-use web experience. By keeping our customers first, we have seen our business continue to grow.”
And grow it has. DiscountFilters.com isn’t standing still. On the heels of this award, they are announcing an expansion of their brand with DiscountFilters.ca, to begin selling their industry-leading water filters across Canada. “We’ve been at this since 2010, and we’ve built a really great team here. Opening up in Canada is the next logical step, because it’s an underserved market that is ripe with opportunity. Canadians are internet savvy and already do a ton of ecommerce each year. We want to take our amazing customer experience to our northern neighbors.”
DiscountFilters.com has been providing their customers with cleaner, healthier lifestyles since 2011. They know buying replacement water, air, and furnace filters for a home or business can be a challenge. DiscountFilters.com makes the process painless with an easy-to-navigate website, low prices, auto fulfillment, free return shipping, and friendly and knowledgeable customer service.