Customer service excellence is a competitive advantage to win with today’s customer. Supporting excellent products and treating consumers with urgency, respect and alacrity will earn high satisfaction scores and ultimately positive word of mouth to friends and family with repeat business. Customer service builds brand loyalty but many companies do not always succeed. This is a leadership choice and at Discount Filters we strive to provide more service than expected and we are “thrilled to announce that DiscountFilters.com has earned the 2015 Bizrate® Circle of Excellence Award.”
What is the Circle of Excellence Award?
The Bizrate Circle of Excellence Award is awarded by Connexity. They are a technology-driven marketing solutions firm that specializes to connect marketers and consumers. Connexity thrives on three main disciplines including; paid search & marketplace, display media and Bizrate Insights. Bizrate insights supplies companies with “ways to increase conversion and improve customer satisfaction.”
Bizrate Insights evaluates and recognizes Circle of Excellence Award winners. This honor is given annually to businesses that have provided their customers with superior customer service. It distinguishes companies all over the world participating in a variety of industries for their excellence in achieving the best customer satisfaction scores. This year, Bizrate awarded 187 companies with the Circle of Excellence award including Discount Filters.
Why this award is important?
The award is a significant and another validating achievement being the fourth consecutive year that Discount Filters has earned this honor. Discount Filters is laser focused to furnish their customers with outstanding service to make the purchase of a filter simple and hassle-free. Regardless of identifying the proper replacement to purchase or how to install a filter; Discount Filters is available every step of the way.
Reed Barich, VP of Sales, noted “We hold ourselves to very high standards when it comes to providing great customer service. It really feels good when Bizrate affirms that the things we do every day create a positive shopping experience during and after the sale. We are honored to receive this award for the fourth time!”
Discount Filters is proud to be a Circle of Excellence award winner and is thrilled to stand alongside its blue chip company customer service peers who have be recognized as well. Discount Filters will continue to deliver our best with outstanding products and exceptional service.